User Acceptance Testing Checklist

Darshit Shah
3 min readJun 23, 2024

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User Acceptance Testing (UAT) is the final phase of the software testing process where real users test the software to ensure it meets their requirements and works in real-world scenarios. Here is a comprehensive checklist for UAT:

Planning Phase

Define Objectives:

  • Clearly state the objectives of UAT.
  • Determine what success looks like.

Identify Key Stakeholders:

  • Identify users who will participate in UAT.
  • Ensure a mix of users to cover different roles and perspectives.

Develop a UAT Plan:

  • Outline the scope, objectives, and timeline.
  • Define the entry and exit criteria.
  • Identify required resources (e.g., test environment, data).

Prepare Test Cases and Scenarios:

  • Develop detailed test cases based on real-life user scenarios.
  • Ensure test cases cover all functional and non-functional requirements.

Prepare the Test Environment:

  • Set up a UAT environment that mirrors the production environment.
  • Ensure all necessary data and access permissions are in place.

Execution Phase

Conduct UAT Kickoff Meeting:

  • Explain the UAT process, objectives, and expectations to the participants.
  • Provide necessary documentation and access to test cases.

Execute Test Cases:

  • Users execute test cases based on real-life scenarios.
  • Record any defects or issues encountered during testing.

Validate Functional Requirements:

  • Ensure all functional requirements are met.
  • Verify that the software behaves as expected in different scenarios.

Validate Non-Functional Requirements:

  • Check performance, usability, and security aspects.
  • Ensure the software meets all non-functional requirements.

Log and Track Issues:

  • Document all issues and defects found during testing.
  • Track the resolution of these issues.

Review Phase

Conduct UAT Review Meetings:

  • Discuss the findings with stakeholders.
  • Prioritize and address critical issues.

Re-test After Fixes:

  • Re-test the fixed issues to ensure they are resolved.
  • Ensure no new issues are introduced.

Obtain User Sign-off:

  • Once all critical issues are resolved, obtain formal sign-off from users.
  • Ensure users are satisfied with the software and its performance.

Closure Phase

Document Test Results:

  • Compile and document the results of UAT.
  • Include details of any outstanding issues and their impact.

Provide Training and Support:

  • Offer training sessions for end-users, if necessary.
  • Ensure users are comfortable using the software.

Conduct Post-UAT Review:

  • Review the UAT process to identify any areas for improvement.
  • Document lessons learned for future projects.

Prepare for Deployment:

  • Ensure all necessary preparations for deployment are complete.
  • Plan the transition from UAT to production.

Checklist for UAT

Preparation:

  • Objectives defined
  • Key stakeholders identified
  • UAT plan developed
  • Test cases prepared
  • Test environment set up

Execution:

  • UAT kickoff meeting conducted
  • Test cases executed by users
  • Functional requirements validated
  • Non-functional requirements validated
  • Issues logged and tracked

Review:

  • UAT review meetings conducted
  • Issues re-tested and resolved
  • User sign-off obtained

Closure:

  • Test results documented
  • Training and support provided
  • Post-UAT review conducted
  • Deployment preparations complete

Following this checklist ensures a thorough and effective UAT process, leading to a high-quality software product that meets user expectations and requirements.

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Darshit Shah
Senior Lead QA Engineer
Portfolio | LinkedIn

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Darshit Shah

Hello! I’m Darshit Shah - ISTQB Certified Software QA Engineer with 13+ years of experience. I believe that by sharing our stories, we can grow together.