What is the bug reporting process?

Darshit Shah
2 min readDec 10, 2023

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Bug reporting is a crucial aspect of software development, as it helps identify and fix issues on time. Here’s a general bug-reporting process that you can follow:

Reproduce the Bug: Attempt to reproduce the bug to ensure it is consistent and not a one-time occurrence. Document the steps you took that led to the bug.

Isolate the Issue: Identify the specific conditions or inputs that trigger the bug. Determine whether the issue is related to a specific environment (e.g., browser, operating system, device).

Check for Known Issues: Verify whether the bug has already been reported or if it is a known issue.

Create a Detailed Description: Write a clear and concise title that summarizes the issue. Provide a detailed description of the bug, including:

  • What happened.
  • What you expected to happen.
  • Any error messages or unexpected behavior.

Include Environment Details: Specify the environment in which the bug occurred (e.g., browser version, operating system, device). Include any relevant configuration details.

Attach Screenshots or Recordings: Include screenshots or screen recordings if applicable, as visuals can help developers understand the issue more effectively.

Provide Sample Code: If the bug is related to code, provide a minimal, reproducible example (code snippet) that demonstrates the issue.

Specify Browser/OS Version: If the bug is related to a web application, include the browser name and version. For software applications, specify the operating system and version.

Use a Standardized Bug Reporting System: If your project uses a bug tracking system (e.g., Jira, GitHub Issues), use it to create a new bug report.

Assign Severity/Priority: Assess the impact of the bug and assign an appropriate severity (how critical the bug is) and priority (when it should be fixed).

Submit the Report: Submit the bug report through the designated channels, whether it’s a bug tracking system, an email, or another communication platform.

Follow-up: Stay engaged with the development team to provide additional information or clarification if needed. Monitor the status of the bug and participate in any discussions related to its resolution.

Remember that effective communication is key to successful bug reporting. Provide enough information for developers to understand, reproduce, and fix the issue efficiently.

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Darshit Shah
Darshit Shah

Written by Darshit Shah

Hello! I’m Darshit Shah - ISTQB Certified Software QA Engineer with 13+ years of experience. I believe that by sharing our stories, we can grow together.

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